Asked by a reader in Bengaluru

I invested through a trading app that has now disappeared. What are my options?

Answered by Advocate Sharan Jain··Cyber Crime & Online Fraud

Legal Shorts · 76 words

Stop sending money, including any new fee supposedly needed to unlock withdrawals. Report the suspected fraud to 1930, your bank and the cybercrime portal, keeping the app details, chats and payment records. SEBI warns that fake trading apps can display invented profits and then block withdrawals. Check the claimed broker and app against official registration records. A familiar name or logo does not prove you dealt with the genuine business, and a complaint cannot guarantee repayment.

Short sources checked:

WhatsApp

An app that showed you a growing balance and then vanished was never trading anything. Your money went to bank accounts, usually mule accounts, the moment you paid it in, and the dashboard was a picture. That reframing decides your options: this is cheating, the remedies are the ones for cheating, and the regulatory routes depend on one question, whether anyone behind the app was registered with SEBI. Start with the reporting, then answer that question.

Was it a regulated intermediary at all?

SEBI's complaint portal, SCORES, takes grievances against SEBI-regulated entities: listed companies, registered intermediaries and market infrastructure institutions. You must first complain to the entity, and the portal gives a two-level review within fifteen days of each reply. If the app carried the name of a real registered broker, complain on SCORES against that broker and write to the broker directly, because a genuine intermediary whose name is being cloned has every reason to help you and to report it to SEBI. If the app answered to nobody, SCORES has no entity to act against, and the complaint belongs with the police first. Check SEBI's published list of registered intermediaries before you decide, and keep a screenshot of the search.

Which laws let the State attach their assets?

Two, and they work together. The Banning of Unregulated Deposit Schemes Act, 2019 defines a deposit as money received "with a promise to return whether after a specified period or otherwise, either in cash or in kind or in the form of a specified service, with or without any benefit in the form of interest, bonus, profit or in any other form". A trading app that took your money on a promise of returns, and was not a scheme regulated by SEBI or the Reserve Bank, was running an unregulated deposit scheme, which Section 3 bans outright. Section 5 separately prohibits any false, deceptive or misleading statement made to induce a person to invest in such a scheme. Section 7 lets a Competent Authority of Secretary rank provisionally attach the deposits and the property acquired with them, and Section 8 constitutes Designated Courts presided over by a Sessions Judge. Section 21 punishes accepting deposits in breach of the ban with two to seven years, and three to ten years where the taker also fraudulently defaults, with a fine that can reach twice the amount collected.

The Karnataka Protection of Interest of Depositors in Financial Establishments Act, 2004 is the State's own machinery and is the one Bengaluru victims actually see used. Section 3 lets the Government, on a complaint from depositors, order the attachment of the establishment's money and property and, where that is insufficient, the personal assets of its promoters, directors and managers, by an order published in the gazette. Section 5 appoints a Competent Authority of Assistant Commissioner rank who must apply to the Special Court within thirty days for the attachment to be made absolute. Section 7 requires that authority to assess the deposit liabilities and invite claims, and a claim not sent within one month of the notice is not paid. Section 8 provides for payment to depositors under the Special Court's orders, and Section 9 punishes fraudulent default with up to six years and fine.

The routes and what each one actually does
RouteWho actsWhat it gives youCondition
1930 and cybercrime.gov.inI4C and the receiving banksA hold on whatever is still in the first accountsSpeed, measured in hours
FIR, Section 318(4) BNS and Section 66D IT ActPolice, Inspector rank under Section 78 IT ActTrace, freeze, arrests, and attachment under Section 107 BNSSA written complaint naming the sections
SEBI SCORESSEBIDirection to a registered entity, review within fifteen daysOnly against a SEBI-regulated entity
BUDS Act 2019Competent Authority, Designated CourtProvisional attachment, prosecutionMoney taken with a promise of return
Karnataka PID Act 2004Government, Competent Authority, Special CourtGazette attachment including promoters' personal assets, pro rata paymentClaim filed within one month of the notice

What will the police and the Economic Offences Wing do?

Register the FIR under Section 318(4) of the Bharatiya Nyaya Sanhita, 2023 for cheating that induced delivery of property, Section 319 where the app used a false identity or a cloned brand, Section 336(3) for the forged screenshots and the fake dashboard as false electronic records made for cheating, and Section 66D of the Information Technology Act, 2000. Where the operation was a network, Section 111 BNS treats cyber-crime and "mass-marketing fraud or running any scheme to defraud several persons" carried on by a syndicate as organised crime. Section 173(1) of the Bharatiya Nagarik Suraksha Sanhita, 2023 lets you file at any station and electronically. A scheme with many victims and a large sum usually moves from the CEN station to the economic offences side of the State CID, and that is where the Section 107 BNSS attachment application is drafted. Court-ordered central investigations exist for the largest frauds, and our post on when a court orders a CBI investigation explains how rare they are.

What can I realistically expect?

A typical timeline. Day 0, the app stops opening and you call 1930. Day 1 to 3, the FIR is registered and the first accounts are frozen, usually holding a fraction of what went in because withdrawals began weeks earlier. Month 1 to 3, the police trace the second and third layers and the victims' group grows from twelve to four hundred. Month 3 to 9, the State moves for attachment under the Karnataka Act, the gazette notice appears, and the Competent Authority calls for claims with a one-month window. Year 1 onward, attached property is sold under the Special Court's orders and the proceeds are distributed pro rata. In a scheme where Rs 40 crore went in and Rs 6 crore of assets were attached, each depositor receives about fifteen paise in the rupee, years later. That is the honest shape of these cases.

  • The app installer or link, screenshots of the dashboard, the promised returns and the withdrawal history
  • Every payment reference, the UPI handles and account numbers you paid to, and your bank statement
  • Exports of the Telegram or WhatsApp groups, with the admin numbers and the "profit" screenshots they posted
  • The KYC documents you gave them, because those may now be used to open mule accounts in your name
  • The names, numbers and cities of other victims, since a group complaint moves faster than twelve separate ones

What I tell people who lost money this way

The early withdrawals that worked were the inducement, not proof that the scheme was real, and under Section 5 of the 2019 Act they are evidence. The "recovery agent" who messages you a week later, or the "SEBI officer" who calls asking for a processing fee to release your funds, is the same gang on a second pass. No regulator, court or portal charges a fee to return your money. File everything yourself, keep the group of victims organised with one spokesperson, and chase the investigating officer in writing every three weeks. The answer on money that has already moved on covers the release of frozen funds, and our guide on recovering money from online fraud the full sequence.

Sources

The law this answer relies on, so you can read it yourself.

  1. 1.SEBI: beware of fake trading app scams Read the source
  2. 2.MHA: cybercrime reporting and financial-fraud response, 5 August 2025 Read the source
  3. 3.Bharatiya Nagarik Suraksha Sanhita, 2023. Official consolidated text on India Code, the Government of India repository of Central Acts. Read the source
  4. 4.Bharatiya Nyaya Sanhita, 2023. Official consolidated text on India Code, the Government of India repository of Central Acts. Read the source
  5. 5.Information Technology Act, 2000. Official consolidated text on India Code, the Government of India repository of Central Acts. Read the source

The short answer's sources were checked on 12 September 2026. Statutes and judgments can change, so check the current position before you act on anything here.

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Go deeper on this

This answer is the short version. These guides cover the same ground in full, with the procedure, the timelines and the leading cases.

SJ

Answered by

Advocate Sharan Jain

Advocate based in Bangalore, practising before the Karnataka High Court and District, Sessions, Consumer and Family courts. Answers public legal questions to make Indian law more accessible.

This answer is general information on Indian law as at September 5, 2026, published for public education. It is not legal advice, it does not take account of your facts, and reading it does not create an advocate-client relationship. Law changes and every case turns on its own circumstances. Please consult a qualified advocate about your own matter.

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I lost money to an online scam. What do I do in the first hour?

Call 1930 and notify your bank immediately, then complete the complaint on cybercrime.gov.in. Give the transaction number, amount, time and receiving account or UPI ID. Prompt reporting can help the authorities try to stop further movement of the money, but it does not guarantee recovery. Save the messages and payment records, and secure any account the scammer accessed. Ask the bank for a complaint number and written response about your disputed transaction.

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I called 1930 but the money has already left the account it went to. Can I still recover it?

Keep pursuing the complaint even if the first receiving account is empty. Give the investigating officer and your bank every transaction reference so they can examine the onward trail. Separately, ask your bank to assess liability under the RBI rules for unauthorised transactions. Those rules do not promise reimbursement for every scam payment, especially a transfer you authorised yourself. Save the acknowledgement and follow up in writing. A failed initial hold is not the same as a completed investigation.

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The police are simply not investigating. What is my remedy?

Ask for a written status update identifying your complaint or FIR and the investigating officer. Section 193 BNSS requires investigation without unnecessary delay and a progress update to the informant or victim within 90 days. This is not a universal deadline to finish every investigation. If there is persistent inaction, take your earlier complaints and acknowledgements for advice on approaching the Magistrate. A precise account of the missing steps is more useful than repeated informal reminders.

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My money went into a mule account. Can the bank that holds that account be made to refund it?

A receiving account being used by scammers does not, by itself, establish that its bank must reimburse you. Report the transfer immediately through 1930 and your own bank, and provide the receiving account details to investigators. Ask for preservation of the transaction trail and action on any funds still available. Your own bank's liability for an unauthorised debit is a separate question under RBI rules. Recovery from a recipient or bank needs a basis supported by the evidence.

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Someone is harassing and threatening me online. What can I actually do?

Save the full messages, account details and dates, then report the account to the platform and the conduct to the cybercrime portal or police. Threats intended to cause alarm can amount to criminal intimidation under Section 351 BNS. Not every rude message meets that test. Explain the pattern and quote the threats accurately. If you face immediate danger, seek urgent police help. Blocking the account can protect you, but keep an evidence copy first if safe.

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Someone is posting false reviews and defamatory content about my business. What can I do?

Keep a copy of the exact review, its URL and publication date, then report the specific false statement through the platform's grievance process. An unfavourable opinion is not automatically defamation. Section 356 BNS can cover an imputation against a company, but its elements and exceptions still matter. Explain what is false and provide records that show why. If the post is causing serious harm, obtain advice on the available court remedy and the evidence needed.

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