Asked by a reader in Bengaluru

Can WhatsApp messages, emails and screenshots be used as evidence?

Answered by Advocate Sharan Jain··Civil Litigation

Short answer

Yes, but only if produced properly. Electronic records tendered other than through the original device need a certificate under Section 63 of the Bharatiya Sakshya Adhiniyam, 2023, the successor to Section 65B. A bare screenshot without that certificate is routinely rejected.

Electronic evidence wins and loses cases every day, and the difference is almost always procedural rather than substantive.

The rule

Under the Bharatiya Sakshya Adhiniyam, 2023, in force from 1 July 2024, an electronic record is admissible, but where it is produced other than by the original device, it must be accompanied by a certificate under Section 63, which carries forward Section 65B of the Indian Evidence Act. The certificate identifies the electronic record, describes the manner of production, gives particulars of the device, and is signed by a person occupying a responsible official position in relation to the operation of the device.

The leading authority

In Arjun Panditrao Khotkar v. Kailash Kushanrao Gorantyal (2020) a three-judge bench held that the certificate is a mandatory pre-condition to admissibility of secondary electronic evidence, resolving earlier conflicting decisions. The Court also held that where a party is unable to obtain the certificate because the device is in the possession of someone else, they may apply to the court for a direction to produce it. So the requirement is strict, but it is not a trap without an exit.

Preserve the device, not just the picture
The single commonest failure is a party who forwarded a chat to themselves several times, changed phones, and no longer has the original handset. Do not delete the chat, do not reset the device, and do not rely on a photograph of a screen. Where the matter is serious, take advice about having the device imaged forensically before anything changes.

What strengthens electronic evidence

  • The complete thread with dates and times, not selected messages. Edited extracts invite the argument that context was removed
  • Export the chat through the application's own export function, which preserves metadata
  • Corroboration: bank entries, delivery records, call detail records obtained through the court
  • Where authenticity is genuinely disputed, an examiner of electronic evidence report

Two limits worth knowing

First, admissibility is not the same as weight. A court may admit a message and still give it little value if authorship is doubtful. Second, courts have observed that a message being delivered or displaying blue ticks does not by itself prove that a particular person read and understood it, so do not overstate what a screenshot establishes.

Nothing there yet? Send the question in and it gets answered here.

Related legal service

Dealing with this yourself rather than reading about it? Our Bangalore advocates work in this area.

SJ

Answered by

Advocate Sharan Jain

Advocate based in Bangalore, practising before the Karnataka High Court and District, Sessions, Consumer and Family courts. Answers public legal questions to make Indian law more accessible.

This answer is general information on Indian law as at July 29, 2026, published for public education. It is not legal advice, it does not take account of your facts, and reading it does not create an advocate-client relationship. Law changes and every case turns on its own circumstances. Please consult a qualified advocate about your own matter.

People also asked

Family & Divorce

Can I record my spouse's calls or messages and use them as evidence?

Sometimes. Courts have admitted recordings between spouses, but admissibility is not guaranteed, it must satisfy the electronic evidence requirements including a Section 63 certificate under the Bharatiya Sakshya Adhiniyam, and privacy objections are taken seriously.

Courts & Procedure

Is a legal notice compulsory before filing a case, and what should it say?

It is compulsory only in specific cases, most importantly two months' notice under Section 80 CPC before suing the government, and the demand notice under Section 138 of the NI Act. Elsewhere it is optional but usually worth sending, because a large share of disputes end there.

Cheque Bounce & Recovery

Someone owes me money and will not pay. What are my options?

Start with a legal notice. Then pick the route by what documents you hold: a summary suit under Order 37 CPC if the debt is on a written instrument, a Section 138 complaint if a cheque bounced, MSME Samadhaan if you are a registered micro or small supplier, or arbitration if the contract provides for it.

Cyber & Online Fraud

Someone is harassing and threatening me online. What can I actually do?

Preserve the evidence, report to the platform's grievance officer, and file on cybercrime.gov.in or at the police station. Stalking, including online stalking of a woman, is an offence under Section 78 of the Bharatiya Nyaya Sanhita, and criminal intimidation and obscene material carry their own provisions.

Courts & Procedure

How much does it actually cost to fight a case, and how long will it take?

There are three separate costs: court fee fixed by statute and usually tied to the value of the claim, out-of-pocket expenses, and professional fees. Timelines vary enormously by forum, and anyone who gives you a confident date at the outset is guessing.

Courts & Procedure

How long do I have to file a case before it becomes too late?

It depends on the claim. Three years for most money and contract claims, twelve years for suits relating to immovable property, and thirty years for a mortgage. A written acknowledgement or part payment before the period expires starts the clock again.

S Jain & Attorneys · Ask Me

Still not the question you had in mind?

Search the column, or send your question in. Questions of general interest are answered here, anonymously, so the next person does not have to ask.