Skip to section content

Dubai & DIFC / Insights

Property & Real Estate Law

Your DIFC Landlord Is Keeping the Deposit for Repairs After You Left

By Advocate Sharan Jain August 28, 2026

Your DIFC Landlord Is Keeping the Deposit for Repairs After You Left

If your DIFC landlord is withholding your security deposit, request an itemised deduction list and the evidence supporting each charge. Damage is not the same as fair wear and tear, and the fact that repairs were carried out does not by itself establish that every cost belongs to you. Check where the deposit is held before demanding that a particular person transfer it.

Collect the lease and addenda, deposit receipt, move-in condition report, dated move-out photographs, key-return acknowledgement and the repair quotations. Put the landlord's charges into a table with your response and one supporting document for each item. This guide concerns residential leases within the DIFC that fall under the Leasing Law. Article 3(2) excludes appropriately licensed premises used primarily for serviced apartments or hotel inventory leased as part of a hotel, and leases entered into by mortgage parties under the mortgage terms. It is not a guide to mainland Dubai tenancy proceedings or a commercial-office deposit. Sources were checked on 28 September 2026.

If you receive a repair notice or the related repair invoice within Article 35, obtain prompt advice. Article 35(4) sets a 20-day period from receipt of the relevant document for bringing the specified dispute to Court. Have the document, service and deadline checked rather than treating every informal deduction email as that statutory notice.

What should I check when my DIFC security deposit is withheld?

Confirm the premises, the tenancy and the deposit holder before arguing about repairs. A Dubai postal address is not enough to establish that a property falls within the DIFC residential regime. Use the lease, property description and registration documents rather than the neighbourhood name used by the letting agent.

Then identify the parties at the end of the tenancy. If ownership changed, preserve the transfer correspondence and ask who is handling the release. If the agent collected the deposit, retain the receipt and evidence of the account paid. Do not assume an agent's unanswered message means the deposit has disappeared. Ask the Registrar of Real Property about the recorded position where the deposit scheme applies.

The DIFC Leasing Law, Articles 20 and 22, makes the residential distinction important. The deposit provisions are not a universal rule for every business lease. Article 22 permits specified uses after the residential lease ends, including unpaid rent and damage excluding fair wear and tear.

Ask for a single settlement statement showing the original deposit, every deduction, any refund already made and the balance. If the landlord also alleges arrears or an early-exit liability, separate those from the condition dispute. You may agree that one bill is unpaid while disputing a replacement charge. A clear separation makes it possible to resolve an admitted item without pretending the rest has been settled.

These three questions organise the first request for information.

Identify the deposit

Find the payment receipt and ask where the money is held. Confirm the lease and premises fall within the residential rules before selecting the process.

Separate each charge

Request a line-by-line settlement statement. Keep rent, cleaning, painting and repairs distinct so that agreement on one item does not obscure another dispute.

Compare the condition

Match move-in records to move-out photographs and inspection dates. Explain any gap, especially if other people entered or worked in the property after handover.

Can the landlord charge for painting, cleaning and ordinary use?

There is no useful blanket answer such as tenants never pay for painting. Compare the actual condition, the lease obligations and the evidence of how the condition changed. The label cleaning or painting does not decide whether the deduction is justified.

The downloaded decision Nazeem v Niamat [2024] DIFC SCT 377, paragraphs 24-36, shows why. The Tribunal allowed deductions for damaged laundry doors and painting, but rejected the cleaning charge on the evidence. It considered photographs, the starting condition and building-management correspondence. The judgment did not establish that repainting is always payable or that a missing condition report means automatic repayment of the full deposit.

Charge claimedUseful questionEvidence to compare
PaintingWhat changed beyond the relevant starting condition and permitted wear?Move-in photographs, wall condition, lease wording
CleaningWhat was unclean at handover, and when was it inspected?Cleaning receipt, dated images, inspection record
Broken fittingWhen did the damage arise and what caused it?Maintenance reports, notices and photographs
ReplacementWhy is replacement proposed rather than repair?Technical explanation and comparable quotations
Unpaid rentWhich period and payment are missing?Lease dates, rent ledger and bank transfers

For a painting dispute, identify the rooms, the claimed damage and the work priced. Ask whether the quotation covers patching, a whole room or the entire apartment. If photographs show holes or staining, address them rather than replying only that repainting was not mentioned in the lease. If the marks pre-dated the tenancy, provide the dated record showing that.

For cleaning, identify when your cleaner attended and when keys were returned. A receipt is helpful, but it does not prove every part of the property was clean. Photographs can fill that gap. If the inspection happened later, ask who entered meanwhile and whether works, dust or leaks affected the condition. Explain the evidence without assuming the landlord must accept your account.

What if there was no move-in condition report?

Build the starting-condition evidence from the records that exist. A missing report makes the dispute harder, but it does not decide it automatically in either party's favour. Article 23(8) of the Leasing Law allows the Court to draw its own inferences from the evidence presented where no condition report was ever supplied.

Look for the original listing photographs, your first inspection images, handover emails, maintenance tickets and messages reporting defects soon after occupation. Identify the date and source of each record. A screenshot saved today may show an old message, so retain the full conversation or original file where possible. Avoid rearranging dates or presenting an undated photograph as a move-in image.

If a report was supplied, include the signed version and any objections. Do not omit it because your photographs appear more favourable. Explain a genuine discrepancy between the report and the images. Where a tenancy was renewed, collect any supplementary condition record and unresolved objections rather than assuming the last renewal started with a newly renovated property.

Compare the same item at move-in and handover. A striking close-up of a scratch proves little about when it appeared. The useful pair is a reliable earlier record and a reliable later record of the same item. Label the room and location so the comparison can be checked without guesswork.

Also preserve communications where the landlord acknowledged a pre-existing problem or agreed to address it. An acknowledgement may be more informative than several general statements that the apartment was old. Ask for building records through proper channels if those records are needed. Do not access someone else's account or edit photographs to make an alleged defect more visible.

Key takeaway. The dispute is not only whether damage exists. It is when it arose, who was responsible, what the lease and law require, and whether the proposed cost is supported.

What if a leak or a contractor caused the damage?

Trace the work and the cause rather than assuming that building maintenance was involved means the landlord bears every consequence. Obtain the request, permission, work order, contractor details and contemporaneous report. Separate who arranged the work from who physically carried it out.

In the downloaded appeal Maire v Maizah [2022] DIFC CFI 016, paragraphs 22-37, the Court examined who had arranged an installation associated with flooding. It reversed the first-instance outcome on the landlord's damage claim. The tenant's assumption about maintenance involvement was not a substitute for evidence of responsibility and permission. The appeal also distinguished liability for the damage from the cost reasonably supported by the quotations.

For your dispute, build a short incident chronology. When was the problem first noticed? Who was told? Who attended? What did they recommend? Was the cause repaired, or was only the visible damage addressed? Include any opportunity given to inspect before replacement. If an emergency prevented photographs, explain that and identify the people who saw the condition.

Do not merge a possible claim against a contractor into the landlord dispute without analysis. The question whether the landlord can deduct from your deposit and the question whether you have recourse against someone else are not necessarily identical. Preserve contractor invoices and any insurance correspondence, but avoid asserting that an insurer will pay until the position is confirmed.

Where technical causation is genuinely disputed, ask what further evidence would resolve it proportionately. A focused expert question about the cause of a leak can be more useful than a broad report repeating the parties' allegations. For a small deduction, the cost of that evidence should be weighed against the amount in issue.

Can I challenge the amount even if I caused some damage?

Yes, responsibility and amount should be assessed separately. Acknowledging a broken item does not require accepting an unexplained total for unrelated work. Ask for the work specification, quantities, quotation and any invoice relied on. Make clear which parts you accept and which you dispute.

In Maire, paragraphs 38-42, the Court scrutinised competing flooring quotations and the area requiring work. It did not simply accept the landlord's claimed replacement figure. This is an example of checking the evidence of cost, not a rule requiring every landlord to obtain a fixed number of quotations.

Compare like with like. A lower quote that excludes removal, disposal or necessary preparation may not answer the landlord's quote. Conversely, a whole-apartment replacement price may need explaining if only a limited area was affected. Ask the contractor to identify what the price includes and whether a repair was considered. Avoid accusing anyone of inflating costs merely because two quotes differ.

Use a response column for each item. For example, say that you accept responsibility for a damaged handle but request evidence of the proposed replacement cost. Or say that you dispute responsibility for water staining and attach the maintenance email sent before you moved in. These are more useful positions than a blanket refusal to pay anything.

Keep any proposed compromise distinct from the factual account. If you are willing to agree a deduction to end the dispute, have the settlement terms state the amount, the balance to be returned and the release process. Do not leave the final figure dependent on an undefined future repair bill.

How do I get the deposit released if we cannot agree?

Check the deposit scheme record and use the route appropriate to where the funds are held. The Registrar's Guide to Leasing, section 4(c)-(e), explains confirmation of deposit payment, agreed release and disputed release. The Registrar's administrative role should not be confused with deciding a contested repair claim.

Where the statutory scheme applies, Articles 26-28 provide for agreement or court resolution and restrict payout by the Registrar accordingly. The tenant's Article 28 refund order cannot be made before the premises have been vacated. Keep proof of handover because the status of possession can matter as well as the end date written in the lease.

Older agreements require care. Leasing Regulations 2023, regulation 4.2, contains a transitional rule for the deposit provisions where a residential lease pre-dates the Law. Give the full renewal history to the adviser or Registry rather than assuming the current arrangements follow from the original start date alone.

The SCT rules in Part 53 set the relevant small-claim procedure, including consultation. Check jurisdiction, the claim amount and the relief required when filing. A simple deposit recovery and a dispute involving substantial additional damages may need different preparation. Obtain the current fee calculation and filing requirements from the official service rather than using the fee printed in an old judgment.

No fixed refund or litigation timetable is promised here. Distinguish the time needed for the parties to agree from the administrative steps after a signed release or an order. If the deposit was not paid into the scheme, ask specifically about the non-compliance route instead of submitting a form that assumes the Registrar already holds it.

What should I send with my deposit dispute?

Send an indexed, item-by-item pack that permits a response to each deduction. Start with the amount you seek, the deposit paid and the calculation. Follow it with the lease, handover evidence and the condition records. Keep repetitive conversations out of the main narrative but preserve them in full.

  1. Confirm the DIFC residential premises, relevant lease and current landlord.
  2. Locate the deposit receipt and verify the scheme position where applicable.
  3. Obtain the proposed deductions, amounts and supporting evidence in writing.
  4. Match each condition allegation with the move-in and move-out records.
  5. Separate responsibility for a repair from the specification and price claimed.
  6. Propose a clear release arrangement for any agreed balance.
  7. If unresolved, have the applicable court route and any urgent deadline checked and prepare the claim.

Do not ignore a formal repair notice while treating the matter as an informal deposit discussion. Article 35(4) contains a twenty-day court challenge period for the specified repair-notice or invoice dispute. Obtain advice promptly about whether that provision applies to the document you received. A message merely headed invoice does not answer the classification question.

Deadline warning. Check the legal effect of a repair notice or court document when it arrives. A continuing exchange about the deposit does not remove a separate procedural deadline.

Before signing a settlement, check the amount, recipient bank details, release form and any wider waiver. Keep the executed document and the payment acknowledgement. If only part of the dispute is settled, say which part remains open.

Responsibility and price

Address whether the repair belongs to you and whether the amount is supported. Accepting one damaged item does not explain every other charge.

Handover and inspection

Retain proof of returning possession and record the inspection date. Explain later access or works if they affect the condition evidence relied on.

Agreement and release

Record the agreed deduction, remaining refund and required release steps. Read any wider waiver before treating a proposed settlement as a simple receipt.

Frequently Asked Questions

Does this apply to an apartment anywhere in Dubai? No. It concerns DIFC residential leases within the Leasing Law's scope, subject to Article 3(2)'s exclusions. Confirm both the property's jurisdiction and the type of lease.

Must I repaint every time I leave? Do not assume that. Examine the lease, starting condition, actual damage and applicable law. Nazeem was a fact-specific decision.

Does no condition report mean a full refund? No. The Court can consider the other evidence and draw its own inferences. Preserve photographs, messages and maintenance records.

Can I dispute a deduction if I accept causing damage? You can still examine the cost and scope of the work. Identify precisely what you accept and the evidence needed for the disputed amount.

Can the deposit pay my last month's rent? Do not assume so. Article 22(6) requires an express agreement for using it towards rent during the residential lease term.

What if the landlord sold the apartment? Keep the ownership-change correspondence and ask who is responsible for processing the deposit release. Verify the recorded position rather than paying or releasing money on an informal instruction.

Can the Registrar decide who caused the damage? The scheme's administrative release process is distinct from resolution of a contested claim. Agreement or the relevant court process may be needed.

Should I wait if a formal repair notice arrives? No. Have the document and any applicable deadline checked promptly. Do not assume informal negotiations preserve the right to challenge it.

This article is for general informational purposes only and does not constitute legal advice. Consult a qualified advocate for advice on your specific situation.

References

Matters before the DIFC Courts are conducted by the firm, with counsel from its panel of DIFC-registered advocates engaged for the hearing. The firm acts as counsel in arbitrations seated in the DIFC and the wider UAE, and conducts the Indian proceedings that follow, including enforcement of UAE awards and judgments in India. This section is legal information, not legal advice.

All Dubai and DIFC guides